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Tool Inventory


Application Area

  • Data gathering
  • Analysis, scenarios and measure selection
  • Dissemination and communication

Tool Type

  • Software

Target Audience

  • Rural areas
  • Small cities
  • Medium-sized cities
  • Large cities
  • Metropolitan regions


The “Dialogzentrale” is a state-of-the-art citizen participation tool (the word is German and translates as "online dialogue hub").

It allows for single-process use, multiple-phase participation processes as well as the realisation of different participation processes parallel to each other. Whether you want to use it for mobility planning in the city, strategic plans in rural areas or law-making … the Dialogzentrale’s broad reach does not restrict any thematic use.

The modules have been developed with the experience of more than 250 digital participation processes, mainly in Germany. Among others, we provide modules for crowdmapping, idea crowdsourcing, a document annotation tool, participatory budgeting and ask-your-mayor. If there's something missing, our developers are glad to help you build a new module.

The module-based structure of the Dialogzentrale has been developed on the open-source framework Drupal.


Good Example

There are several good practice examples of the application of the Dialogzentrale in mobility planning processes. In the Bergmannstraße, a popular residential and commercial street in Berlin's Kreuzberg district, the Dialogzentrale has been used to co-create a shared-space-like redesign. In a first phase it has been used for a SWOT analysis from the citizens' point of view: What is there to love and hate about the street? In a second phase, people could comment on nine different variants for the redesign of the Bergmannstraße.

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Basic Information

April 2017
Available upon request
Two days
External development support, moderation training (optional)



Thematic Areas