Involving stakeholders: Toolkit on organising successful consultation
Free of charge
Contingent on the planning and implementation processes in which the tool is being applied.
This stakeholder consultation toolkit provides guidelines, tips and checklists to support the planning and execution of a range of consultation activities.
Besides the fact that stakeholder consultation is increasingly becoming a legal requirement in urban mobility planning and implementation processes, there are many ways in which decision makers and practitioners can benefit from it.
- Improves the quality of decision making, because those with a vested interest contribute from the initial stages;
- Identifies controversial issues and difficulties before a decision is made;
- Brings together different stakeholders with different opinions, enabling an agreement to be reached together and preventing opposition at a later stage, which can slow down the decision-making process;
- Eliminates delays and reduces costs in the implementation phase;
- Gives stakeholders a better understanding of the objectives of decisions and the issues surrounding them;
- Creates a sense of ownership of decisions and measures, thus improving their acceptance;
- Renders the decision-making process more democratic, giving citizens and local communities the power to influence decisions and, as a result, a greater sense of responsibility;
- Builds local capacity;
- Enhances public confidence in decision makers; and
- Creates opportunities for stakeholders and decision makers to learn from each other by exchanging information and experience.