City Logistics Living Lab Handbook

Basic Information



Latest update


Free of charge

Application time

Focused on the long term application in city logistics

Assistance required

Requires participation of all the stakeholders involved into urban freight logistics. The core combination is: city authoriries, industry partners and reserach partners

Assistance data

Planning and policy data; stakeholder opinions; monitoring and evaluation of urban freight related data

Tool type

Guidance document / Manual Method / Approach

Application area

  • Data gathering
  • Analysis, scenarios and measure selection
  • Appraisal and assessment
  • Financing, procurement, legal aspects, measure implementation
  • Evaluation and monitoring
  • Dissemination and communication
  • Exploitation and business plans

Target Audience

  • Small cities
  • Medium-sized cities
  • Large cities
  • Metropolitan regions


The main objective of the city logistics living labs is to foster long-term cooperative relationships between local authorities, industry and academia to enable proactive implementation of sustainable logistics measures along with monitoring and evaluation tools to enhance freight policy in urban areas.

A Living Lab is defined as a dynamic test environment where complex innovations can be implemented. City logistics living labs is an ecosystem which is necessary for more efficient scaling up and uptake of innovations in urban freight.

The City Logistics Living Lab Handbook is a guidance document to set up, implement and evaluate a city logistics living lab. City logistics living labs are composed of the ecosystem at both a city level that facilitates an uptake of the innovations as well as the concrete implementations within which concrete logistics innovations are trialled and scaled up.

The first edition of the City Logistics Living Lab Handbook (October 2015) examined in detail how to organise implementation of the concrete logistics innovation within a living lab. The second edition (2018) will be supplemented with a role of the ecosystem and the city logistics living lab environment at a city level.

Good Example

The CITYLAB project works with seven cities to concretely illustrate how CITY Logistics Living Labs facilitate the uptake of innovations in urban freight transport and logistics.

Thematic areas

Active mobility
  • Walking
  • Cycling

Collective passenger transport & shared mobility
  • Ride sharing
  • Car sharing
  • Bike sharing
  • Service improvements

Clean & energy-efficient vehicles

Smart, Sustainable, Connected and Shared mobility
  • Real-time road-user information
  • ITS-based enhancement of public transport
  • ITS for traffic

Demand & urban space management

Behavioural change & mobility management
  • Mobility marketing and awareness raising
  • Mobility Planning

Road safety & security
  • Enhancing passenger security
  • Safer roads, bike and foot paths
  • Cybersecurity and data privacy

Urban logistics

Integrated & inclusive planning
  • Cooperation of policy fields and institutional stakeholders
  • Sustainable Urban Mobility Plans - SUMP

Public participation & co-creation



Lead of the tool development: CITYLAB

nina.nesterova [at]

0031(0)6 52 80 37 69

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