CIVITAS PAC Statement 2022 – Mind shift and behaviour change from a customer point of view
The CIVITAS PAC Statement 2022 examines mindset and behaviour changes, from the points of view of European mobility customers.
There has been an incredible increase in strategies, priorities and packages to prepare cities to adopt measures to become climate-neutral. However, too often “soft measures” that raise awareness and bring-about behavioural change are forgotten, which can, in turn, jeopardise the ultimate objective of achieving liveable and climate-neutral cities.
With this Statement, the CIVITAS PAC sheds light on the importance of addressing mindset and behaviour changes, while providing a concise overview of best practices for cities in Europe and beyond.