Connected commuter: the next generation of passenger satisfaction

Basic Information

Series Title

Eurotransport webinars

Language

English

Availability

Price

Free

Learning Material type

Webinar

Thematic areas

Smart, Sustainable, Connected and Shared mobility

Summary

This webinar consisted of a conversation with James Mellor, Head of Commercial at Arriva North West / Arriva Buses Wales, and Jessica Sweeney, Senior Director of Market & Product Strategy at LILEE Systems. They discussed the transformation of operations and passenger services through the application of innovative technology for real-time broadband communications. James and Jessica examined how to turn the Passenger Wi-Fi paradigm on its head to address the issues that riders care the most about.

Competition drives innovation to deliver a superior, exceptional passenger experience. This innovation comes in many forms – technology, data sharing, and interoperable collaboration – and ultimately provides a significant competitive advantage to fleet operators, whether they carry employees to work or commuters to the next stop.

In this webinar, LILEE Systems outlined how to rise to the challenges of today’s transportation market – how to convert highly mobile IoT data into actionable insights, improve security and how to launch new revenue-generating passenger services.

Material creator

LILEE Systems

Associated project:

.eu web awards
covenantofmayors.eu
eltis
EPOMM
European Mobility Week
managenergy
Smart Cities Marketplace
EU Logo

This website is produced as part of CIVITAS ELEVATE Coordination and Support Action funded by the European Union Horizon 2020 research and innovation programme under grant agreement No 824228. © Copyright 2022 CIVITAS Initiative. All rights reserved.

This website is hosted by an environmentally-friendly server provider.