Cards of convenience

Contactless technology has been rolled out in public transport systems around the world, making for a more flexible, convenient means of purchasing and validating public transport fares. In addition, the switch to card-based ticketing provides a standard, cost-effective platform for unified tariff systems involving multiple transport networks. This session will address the following questions:

• What are some challenges and solutions in introducing card-based ticketing systems for public transport?;
• What are key factors of success in achieving quick uptake of the system by customers?; and
• What recommendations can you give to cities in the preparation of such systems?