When considering the quality of urban mobility decisions, most CIVITAS cities involve a wide range of stakeholders in the measure development process. Through consultations, local communities are empowered and get a sense of ownership of results. At the same time, the level of interaction between decision makers and the target of their decisions is substantially increased, thus enhancing measure completeness, giving stakeholders a better understanding of the planned mobility measures and reducing later opposition to urban mobility. Involving the public has added value, but where to start? In this e-course we explain what public involvement is and why you should involve the public and stakeholders. Step by step, we show you an approach for public participation, including evaluation. After completing this e-course, you will be able to design your own participation process.
E-course was developed in cooperation with Mobiel 21.

Cycling has the capability to contribute substantially to livable cities. It has seen a massive boost in popularity all over the world during the last years. This has mainly been due to grass-roots initiatives, spreading a bicycle culture to places that used to be dominated by cars - with powerful impact: The “Bike Revolution” is shaping cities with their action and pushes urban and transport planners to consider their needs in future development. This local Engagement becomes more and more important on a global agenda as well. In October, Habitat-III will take place in Quito. The New Urban Agenda (NUA), the outcome document of the conference, has the ambition to set out universal guidelines for forward-looking urban development. Hence, embedding bicycle culture in the NUA is crucial to establish and underline its importance for sustainable mobility in cities worldwide. In the webinar JP Amaral (Bike Anjo, Brazil), and Ksenia Semenova (Kyiv Cyclists’ Association, Ukraine, and vice-president of the European Cyclists Federation) highlight the experiences of the bike revolutions in their cities and countries. Furthermore, Marcio Deslandes (European Cyclists Federation) will demonstrate how the HABITAT-III process is linked to this local engagement and present their work on the role of cycling in the New Urban Agenda.

In order to reduce motorised traffic, people will have to adopt a less car-dependent lifestyle. To manage this shift in mentality and behaviour, cities need to promote new forms of transport use and ownership. Car sharing is one way to reduce motorized traffic and carbon emissions and make a valuable contribution to more sustainable urban mobility. This e-course provides an introduction into the concept of car sharing in a variety of forms as well as experiences of different cities that already have implemented a car sharing scheme.

This course will provide an insight into the basics of customer experiences and how this can be used as a tool to improve the quality of public transport interchanges. It discusses why customer behaviour should be used much more in guidance for interchange design, management and services.

Shared mobility or shared transportation such as bike and carsharing has grown impressively in recent years. Shared mobility is situated within the broader context of the so-called ‘sharing economy’. This comes in many shapes: from real-estate sharing, to property sharing to transportation sharing. This e-course provides a general introduction into the concept of shared mobility. It sets the broad context, explaining the motives and benefits, and illustrates that shared mobility is actually more than bike and car-sharing. There are specific e-courses both for bike-sharing and for car-sharing where these particular types of shared mobility are covered in more depth.

E-course was developed in cooperation with Mobiel 21.

Webinar Demonstration Agenda:

•Illustrate the objectives and structure of the tool •Highlight the policies and outputs available •Demonstrate the City Wizard and Tool live •Review some pre •designed examples of policy sets •Indicate the required steps in developing a roadmap •Signpost further support and information repositories •Question and Answer session

This webinar consisted of a conversation with James Mellor, Head of Commercial at Arriva North West / Arriva Buses Wales, and Jessica Sweeney, Senior Director of Market & Product Strategy at LILEE Systems. They discussed the transformation of operations and passenger services through the application of innovative technology for real-time broadband communications. James and Jessica examined how to turn the Passenger Wi-Fi paradigm on its head to address the issues that riders care the most about.

Competition drives innovation to deliver a superior, exceptional passenger experience. This innovation comes in many forms – technology, data sharing, and interoperable collaboration – and ultimately provides a significant competitive advantage to fleet operators, whether they carry employees to work or commuters to the next stop.

In this webinar, LILEE Systems outlined how to rise to the challenges of today’s transportation market – how to convert highly mobile IoT data into actionable insights, improve security and how to launch new revenue-generating passenger services.