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Enhancing passenger security

Quelling the fear factor

An urban transport system needs road infrastructure and transport means which aresafe and secure for all users. CIVITAS looks into new ways to ensure the safety of urban travellers, including pedestrians and cyclists, in order to make sustainable transport options both feasible and attractive.

In the field of safety and security, CIVITAS cities worked on safer roads, bike and footpaths; and on enhancing passenger security. This highlight offers insights on the latter subcategory.

These kinds of measures aim to reduce the risk of accidents on the one hand (safety) and prevent vandalism or aggression towards staff and passengers on the other (security). Sometimes special attention is given to well-defined target groups, such as youngsters, marginalised groups and senior citizens.

Several cities have considered both safety and security in comprehensive action plans for public transport or in safety and security audits. Other measures include video surveillance on vehicles and at public transport stops, increased personnel and enforcement.

In order to make public transport safer and more secure, the CIVITAS Initiative has realised 13 measures on enhancing passenger security in 12 different cities from 2002 to 2012. Read the CIVITAS highlight on passenger security to learn about some of the most successful and eye-catching among these to inspire other EU cities.

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