Norwich rail station is located 1 km from the city’s commercial and retail centre. Lack of easy access from the station to connecting bus services was identified as preventing the use of local rail services for travel to work, shopping and leisure activities. Public consultations had consistently demonstrated public demand for better linkages between the railway station and the city centre, and for better signage of bus services.
The principal objectives of the measure were to:
- redesign the space outside the railway station to improve the location of the bus stop on the station forecourt;
- improve access arrangements for buses currently stopping on the road so that these stops could be located closer to the railway station forecourt;
- provide high-quality waiting facilities and real-time passenger information on the station forecourt with convenient pedestrian links between the station building, the waiting facility and the bus stops on the forecourt and the adjacent road; and
- provide covered bicycle parking facilities, as requested by the public and interest groups.