This webinar discusses the general principles involved in counting people and provide some examples of how counting people has brought benefits to both customers and service companies.
Eurotech has over 10 years of experience in providing people counting devices for a wide variety of applications all over the world. The purpose of this webinar is to discuss the motivation and benefits of counting people and highlight typical and unusual applications.
Knowing how many people are in, have entered or have used a facility is interesting to most organisations and innovative companies can now transform this information into knowledge that improves their competitive advantage.
The ability to combine these people counts with other relevant information enriches knowledge allowing better decisions to be made. Optimisation of services based on real usage, whether that is bus routes or cleaning rotas, can improve customer satisfaction and reduce cost.
Having both real time access to this information and historical trend analysis allows further enhancements with dynamic updates that can be delivered to personnel and customers. Imagine being able to advise your customers that the next train to London is full, but the one five minutes later is empty; better still send them a discount voucher for the coffee shop while they wait if a service is oversubscribed. Alternatively, knowing that a large number of people have just entered a department within a retail store would allow the manager to deploy more staff to serve them; thus increasing sales and customer satisfaction without hiring more staff. The real time effect of merchandising changes or in store promotions can also be monitored and adjusted accordingly.