The main point to address in ‘city logistics’ is how to respond to freight requirements while decreasing environmental and social impacts. The ultimate goal being to decrease the flows of commercial road vehicles without increasing other flows like consumer car flows, to decrease commercial vehicles’ emissions and to prevent traffic congestion caused by vans and lorries double-parking during delivery. SOLUTIONS will look at policy options for public authorities to achieve these goals, including regulations (traffic restriction, low emissions zones), transport pricing and taxes, transport planning and the development of infrastructure dedicated to urban freight (lorry lanes, delivery and loading spaces, urban consolidation centres). Public authorities and private operators, both of whom have an interest in improving their vehicle fuel efficiency, consolidating of urban freight, and improving the efficiency of deliveries, have to work together to define the best urban freight schemes.