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CIVITAS Insight 16 - Engaging the citizens of today to build the sustainable cities of tomorrow

Today, there is no escaping the widespread adoption of social media. Similar to the rise of the personal computer, mobile phones and the internet, the ascent of social media is historic and transformative in influencing the way people think, behave and communicate. In few other places is this transformation more distinct and revolutionary than in the use of Participation 2.0 in government administration.