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CIVITAS Case Study - New ticketing system in Coimbra

Coimbra wants to make public transport faster, more comfortable, and easier to use. The city has realised that it is paramount to launch a new ticketing system that covers several transport operators and uses technology that allows for contactless validation. Moreover, the new ticketing system offers a wider range of products and makes fraud control more reliable. The main aim of the measure is to attract new public transport users by achieving greater technical reliability, greater integration, greater interoperability, and greater intermodality.