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CIVITAS Case Study – New ticketing system in Tallinn

During CIVITAS Plus, Tallinn tested a new electronic online ticketing system for all types of public transport (PT) tickets, including season tickets. This broad system functioned on the basis of contactless cards, ticket validators at all PT vehicle entrances, printing devices by driver for one-ride paper tickets, control devices, central system server and modems to connect vehicles. As well as reflecting upon how Tallinn found a modern and optimal solution for their needs, this case also discusses how the procurement of the necessary equipment was tackled and eventually implemented.