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Cards of convenience

Contactless technology has been rolled out in public transport systems around the world, making for a more flexible, convenient means of purchasing and validating public transport fares. In addition, the switch to card-based ticketing provides a standard, cost-effective platform for unified tariff systems involving multiple transport networks. This session will address the following questions:

  • What are some challenges and solutions in introducing card-based ticketing systems for public transport?;
  • What are key factors of success in achieving quick uptake of the system by customers?; and
  • What recommendations can you give to cities in the preparation of such systems?