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Public Involvement

Stakeholder and citizen involvement for improving the quality and acceptance of urban mobility measures.

When considering the quality of urban mobility decisions, most CIVITAS cities involve a wide range of stakeholders in the measure development process.

Through consultations, local communities are empowered and get a sense of ownership of results. At the same time, the level of interaction between decision makers and the target of their decisions is substantially increased, thus enhancing measure completeness, giving stakeholders a better understanding of the planned mobility measures and reducing later opposition to urban mobility.

More information

For more information on public involvement, contact Anna Ruban in order to join the group, click on the banner on the right-hand side on this page. Take a look at the cities which are already members of this thematic group and view resources relevant to members below.

Sebastián PERNET's picture
Submitted by Sebastián PERNET on 22/12/2016

Youth For Public Transport (Y4PT) Foundation, with the support of the International Association of Public Transport (UITP) and its members, and following the long-standing tradition of Y4PT Youth Lab series, is promoting the organization of local transport hackathons around the world, by combining the best of boundless human creativity and the benefits of current information and communications technologies (ICTs) in collaborative environments, with the aim of advancing transport sector towards sustainability.

Winners from each local transport hackathon will join other Canada-based hackers at the 1st Y4PT Global Transport Hackathon Montreal 2017 ( ) in the framework of the 62nd UITP Global Public Transport Summit Montreal 2017 – the world’s oldest and leading sustainable transport event – to contest in a final round for unveiling the world’s best ground-breaking transport solutions.

More than 20 major cities around the world are hosting the first local transport hackathons. Other cities are also welcome to join.

Different local stakeholders such as universities, youth groups, ICT companies, transport operators, authorities, start-up mentors and hackers are called to collaborate with Y4PT and to be part of the world’s first ever global transport hackathon.

Everyone is invited to get on board. This is an one-off opportunity to show to your audience and users how important is for you to support this kind of events where innovation and creativity is putting forward new ICT-related solutions to boost both the private sector business performance and the public sector policy efficacy, and thus to unlock new opportunities to expand, diversify and renew your organization’s portfolio of products and services.

Further information on the 1st Y4PT Global Transport Hackathon Montreal 2017 at , or or please contact: Mr. Sebastián PERNET, Co-Founder and Treasurer of Y4PT Foundation, .

Follow up the Y4PT Transport Hackathon series on social networking/media websites ( ) such as Facebook, Twitter, Google+, LinkedIn, Instagram and YouTube by using the hashtag #Y4PThackathon .

Sebastia Salom's picture
Submitted by Sebastia Salom on 02/10/2016

Videos & photos: Mallorca - Palma - 2015/2016.

"Dzień dobry, jak się macie?
Gdynia, Polska (Poland), bardzo ladne miasto!!"

Ebici Diaria Proyect.
Department of Mobility Palma Council contribution.
Civitas Dynamo Initiative.

LEAD USER is an initiative of the Department of mobility, Palma City Council, Project CIVITAS DYN@MO, EU, 2015-2016.

The "lead user" or user LIDER shares his experiences at social networks riding electric bicycles all over Palma as a regular means of transport.

The goal is a cleaner city with better mobility.

We encourage you to use regularly conventional or electric bicycle as a means of transport. It is efficient and fun!!

Reviews, photos, GPS tracks, videos and other content:
CIVITAS PALMA (lead user):
FACEBOOK: Ebici Diaria, Ebici Diaria Grup.
GOOGLE +: Ebici Diaria.
TWITTER: @ebicidiaria.
YouTube (channel): Ebici Diaria.

Palma's Lead User, Sebastià Salom, is also an active member of a non-profit urban cycling organization, "Biciutat de Mallorca".

We would love to know your opinion about this presentation. Do you like it?

Do not miss this amazing, interactive, fun, nice, prezi presentation!! Great resolution on images and videos, music, sounds:

Caterina Di Bartolo's picture
Submitted by Caterina Di Bartolo on 19/09/2016

The involvement and participation of citizens and stakeholders in the field of sustainable urban mobility is necessary to address their actual needs and to obtain public legitimacy. In the CIVITAS Plus edition (2008-2012), the CIVITAS ELAN project “Mobilising citizens for vital cities” introduced ambitious transport measures and policies towards sustainable urban mobility. The ELAN project took an approach where “Putting the citizen first” was at the core of the work. The five participating cities, Ljubljana, Gent, Zagreb, Brno and Porto, agreed on a common mission statement. With the adoption of new Information and Communication Technologies (ICT), citizen participation methods have started to shift towards online environments. Within CIVITAS Plus II, the current CIVITAS edition, the four cities Aachen, Gdynia, Koprivnica and Palma involved in the DYN@MO project  tested and implemented new methods of citizens participation called “Participation 2.0”. Participation 2.0 removes barriers of time and space and allows citizens to participate and interact with local authorities and among each other to suggest and propose new ideas rather than just be subjected to decisions made from others.

Find more info @ Aachen , Gdynia, Palma, Koprivnica and GhentLjubljana, Zagreb, Porto and Brno.

Submitted by Eileen O'Connell on 13/06/2016
The EVIDENCE project has analysed the economic evidence in more than 20 reports and papers on Urban Freight initiatives. Most evidence focuses on Urban Freight Consolidation Centres (UFCCs), showing positive impacts, in terms of cost savings and better service to logistics operators and final customers. UFCC Interventions are often small-scale with few impacts at city scale. Better economic assessment of schemes will require greater understanding of supply chain costs and benefits associated with urban freight measures. Commercial sensitivities, the lack of standardized evaluation and the experimental nature of some freight initiatives can make assessment more difficult. To access this evidence on urban freight and other sustainable mobility initiatives, and to download the reports and reviews, please visit
Fred DOTTER's picture
Submitted by Fred DOTTER on 19/04/2016

Today, there is no escaping the widespread adoption of social media. Similar to the rise of the personal computer, mobile phones and the Internet, the ascent of social media is historic and transformative in the way people think, behave and communicate. In few other places is this transformation more unique and revolutionary than in the implementation of participation 2.0 into government administration.

With this CIVITAS Insight, the CIVITAS CAPITAL project wants to provide information on participation 2.0 and its importance for a sustainable urban mobility.

As we are interested to get your views and ideas by 26 April 2016, all members of this Thematic Group have the possibility to contribute to the content of this CIVITAS Insight. If you are interested to contribute, please leave a message here!

Aurelio David's picture
Submitted by Aurelio David on 17/02/2016

I am looking for offices or organisations working with public participation in urban planning/design to test out an innovative tool to improve the communication between designers and citizens during participatory processes.

Some expected advantages.
The tool...
1) ... organises the messy information flow generated by citizens when asked about "problems and solutions" about a certain area;
2) ... allows the integration of planners expertise with citizens local knowledge.
3) ... allows citizens to understand how they influenced the decision-making process;
4) ... is low-tech, easy to use.
5) ... provides citizens with a better understanding of complex problems than other techniques, like maps, renderings and schemes;
6) ... provide a shared framework for a constructive and transparent transdisciplinary discussion, leading to mutual learning (e.g. from planners to citizens and vice versa).
7) ... can adapt to any participatory technique (Workshop, Charrettes, Open Space Technology, Future Search Conference, etc.);
8) ... generates outputs which can be used for further projects in the same area, adapting to change.

Overall, this tool holds a great potential to improve the quality of citizens' deliberation in terms of (1) more rational argumentation, (2) more accurate claims, (3) more transparent decision-making.

This project is part of my PhD programme. My name is Aurelio David, I am an Architect specialised in sustainability and collaborative planning in architecture and urban design.
If you are interested in knowing more about the tool or the experiment, please contact me at:


INCLUSON is a Horizon 2020-funded project that looks at how collective public transport can become more accessible and inclusive for vulnerable user groups living both in urban and remote rural areas across Europe. 

Author: Richard Adams
30/11/2018 - 18:22

The CIVITAS SUMPs-Up project has opened a call for cities to take part in its next SUMP Learning Programme (SLP). Up to 25 planning authorities have the chance to join SLP 5, which will start in May 2019.

Author: Richard Adams
28/11/2018 - 18:55

At the logistics consolidation centre, Älskade stad, a group of representatives from cities from across Europe saw first-hand the mini electric truck that carries out these services.

The diverse group had been brought together in the Swedish capital as part of a three-day CIVITAS study vi...

Author: Melanie Leroy
07/11/2018 - 19:13

Join a CIVITAS SUMPs-Up event from on 12 December, 09:15 - 13:00, in Brussels to contribute to the new edition of the EU SUMP Guidelines. Local, national and European level officials working on SUMPs are invited to attend and contribute their expertise. Register by 7 December 2018. The event form...

Author: Richard Adams
06/11/2018 - 11:01

Cities are invited to apply to host CIVITAS peer-exchange activities in 2019! The deadline for applications has been extended to 14 November 2018.

Author: Richard Adams
31/10/2018 - 09:08

At the moment, there is no content in this group.

As part of its package of learning activities for mobility practitioners, CIVITAS SUMPs-Up  is organising its first webinar on Wednesday 5 December, 10:00 - 11:30 CET.  This will look at the topic of “Starting up the SUMP process - Tools for SUMP”. It will include a detailed presentation on this su...
22/11/2018 to 23/11/2018
The 2018 Annual Polis Conference 'Innovation in transport for sustainable cities and regions' will take place on 22 and 23 November in Manchester United Old Trafford Stadium, Manchester, United Kingdom.  It is the network's annual flagship event. It provides a unique platform to engage with represe...
Started in 2016, Mobility4EU established a vision and an action plan for the future of transport in Europe in 2030. This is based on the identification and assessment of societal challenges that will influence future transport demand. In 2017, the initiative for building the European Transport and M...
22/10/2018 to 24/10/2018
City representatives are invited to apply to join an upcoming CIVITAS study visit in Stockholm (Sweden). The study visit in Stockholm will span three days from 22-24 October 2018. Those attending have the chance to discover the city's innovative work on e-mobility, including  charging infrastruct...
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Politicians from CIVITAS Forum Network member cities are invited to attend this year's Politicians' Forum, which is being held at the upcoming CIVITAS Forum in Umeå. Taking place from 09:30 to 12:00 on 20 September, the meeting will bring together senior officials from local authorities across...


CIVITAS QUOTES: Public involvement in the European Cycling Challenge


CIVITAS QUOTES: Participatory redevelopment of main train station area in Ghent


CIVITAS QUOTES: Mobilna Gdynia Platform


CIVITAS QUOTES: We are entering an era of Participation 2.0

Gender equality and mobility: mind the gap!

The second Policy Note by CIVITAS WIKI focuses on the topic of gender-sensitive mobility planning. In both, the International body of literature and transport planning, the gender dimension in mobility patterns and sustainability has received relatively little attention so far, even though, together with age and income, gender is considered a significant factor in accounting for differences in mobility behavior, with women recognized as being more likely to adopt sustainable travel behaviours than men.

A growing debate on this topic is ongoing at EU level and it has been re-launched within the CIVITAS Integrated Planning Thematic Group. Collaborative Interaction was set up on the CIVITAS Interactive Platform ( and in the CIVITAS Urban Mobility LinkedIn Group, to collect further resources, links to other projects, practical city experiences and opinions and comments on the topic.

Policy Recommendations For EU Sustainable Mobility Concepts based on CIVITAS Experience

The Policy Recommendations present the main findings arising from the evaluation of the CIVITAS Plus Collaborative Projects (CPs), which ran from 2008-2012.

This publication was written under the auspices of the CIVITAS POINTER project, which supported five collaborative projects (CP s) implemented within the framework of the third edition of the CIVITAS programme. Evaluation and monitoring were the key stones of CIVITAS POINTER. Drawing from first-hand, corroborated statistical evidence gathered from participating cities, this publication presents the results of the CIVITAS Plus cross-site evaluation and policy assessment. These findings support the development of clear European-level policy recommendations that have the potential for being embraced by all European cities — not just those which make up the CIVITAS community.

The document seeks to identify factors that can boost the effectiveness and consistency of future strategies, thereby securing greater sustainability in urban mobility patterns. Policy makers are provided with contemporary facts for debating purposes, and a number of conclusions and recommendations based on lessons learnt from CIVITAS Plus are put forward.

Thematic groups infosheet

What is the purpose of the CIVITAS Thematic Groups? How can you become involved? This document gives a short introduction to the way the thematic groups work.

Webinar on Public Involvement 2.0 by Andrew Nash - slides available

On the 27th of March, a webinar on Public Involvement 2.0 took place. Key presenter was Andrew Nash who had an inspiring presentation about social applications and how they can help cities to involve citizens and stakeholders in transport planning. We are happy to share the slides with you. 

Cluster Report Public Transport

Citizen Engagement in the field of Mobility, CIVITAS ELAN

Citizen Engagement Shelf