Back to Top

Mobility Measure

Smart PT traveller information service

DESTINATIONS partners HF, SRETC, CMF, AREAM and ARDITI will demonstrate advanced user information systems both pre-trip (website and integration of multi-operator trip planners) and on-trip (10 new on-street infopanels) and fleet control system that also offer assistance to travelers.

Implementing sustainable mobility

The measure demonstrates advanced user information systems both pre-trip (website and integration of multi-operator trip planners) and on-trip (new on-street infopanels) and fleet control system that also offer assistance to travelers and tourists. Local partners will create an interoperable ticketing system for different mobility service

Objectives

            - Promotion of sustainable modes together with tourist events

            - Promotion of an attractive and high quality public transport service

            - Raise awareness towards alternative modes of transport

How will this be achieved?

The smart PT traveler information service at regional level will include:

  • Better information about public transport and others sustainable modes in the websites, such as the Madeira Tourism portal and other mobility and tourism stakeholders, including improved description of how to access points of interest or events.
  • Include the public transport service of other public transport companies in the journey planners (google maps for example).
  • New internal and external information website and tools to improve public transport customer information. The website will adapt the service experience and information platforms to personal needs. 
  • Fleet control system with information for drivers about their schedule and 2 information panels.
  • Real-time information panels that also offers assistance to travelers whilst they are on their journeys, anywhere and at any time.
  • Information and ticket selling Kiosk for tourist with PT and tourist paper information.
  • Implement an app, especially dedicated to visually impaired users, with real time information about when the bus is coming and where to leave the bus.

How did the measure progress?

Interactive bus stop challenge in Madeira Institute MITI was performed.

Contacts with manufacturers of selling kiosks were made. And HF has defined which products the kiosks will sell, as well as the location where they will be installed.

The technical specifications for the new real-time information panels were finalised. The spec document foresees the purchase of 5 new panels powered by solar energy and the reshuffling of 35 existing ones.

Vending machines will be purchased soon to sell TOURIST KITs at the airport and port.

HF has prepared and launched a tender to allow a pilot, which will for the first time integrate in one single equipment the AVL and ticketing system on board.

 

What were the outcomes of the measure?

  • New PT information website
  • Travel planner tool including information of all the PT operators in the Island
  • One scheduling optimization software for public transportation
  • On-street information panels and test panel in HF headquarters
  • New mobile app. specially designed for mobility impaired users

Basic Information

MAD 7.3
Ongoing
December 2016

Thematic Areas