- CIVITAS
- Mobility solutions
- Communities
- Projects
- News
- Events
- Resources
- About
- Flickr
- Youtube
Public transport vehicles are occasionally subject to vandalism by passengers. Zagreb`s task was to identify black spots concerning security in public transport and to improve it.
There have been a number of incidents where public transport vehicles have been vandalised, for instance when football games take place. In addition several drivers have been assaulted. The majority of these incidents occur at night. To identify black spots and assess the safety and security situation within public transport a survey was carried out. This included consultation with ZET staff and citizens. The role of citizens was not limited to stating their concerns and they were also involved in developing concrete solutions.
CCTV cameras were installed in 214 new public transport vehicles within this measure. Apart from this, the vehicle cockpits were equipped with an SOS button for efficient dissemination of information about the security incidents between different stakeholders. Furthermore, educational workshops for citizens were organized on safe and secure usage of public transport. Finally, the PT drivers also went through an educational programme. They learned about the new security systems which were now a part of the new vehicles, as well as how to use them.
However, there was one deviation from the plan. Original description of the measure contained one more objective which was not achieved: to install CCTV system on PT stops. Due to the lack of finances this activity was altered into the installation of additional CCTV cameras in additional 40 older tram models.