Activities aimed at improving safety & security of different groups of bus users have been undertaken even before CIVITAS-ELAN, but the project offered new approaches, such as direct involvement of bus users in the process of improvement of the public transport services. To increase safety on the bus, the public transport company LPP installed the video surveillance system on 109 buses which serves to discourage offenders of public law and order on buses and to enforce measures against them, if needed.
The main objectives of the measure were to:
- Improve the safety of users of LPP’s transport services with special attention to the senior population;
- Improve the general social dynamic and communication among bus users and drivers and among bus users themselves through specific group-oriented activities
- Reduce vandalism and violence perpetrated in LPP's vehicles to the lowest possible level by introducing new surveillance technologies.
- Surveillance technology has been installed on approximately half of all buses in the fleet of public transport operator LPP. Beside this, public tenders for new busses include also demand, that video surveillance systems are installed already.
Trainings for drivers have been organised to sensitise them to the needs of elderly people, adults with young children and people with disabilities. Additionally, the city has run interactive workshops during which elderly people were invited to help identify measures that will improve their safety and security. Moreover, LPP has continued its BUBONTON awareness raising campaign, which currently consists of a leaflet that presents in an entertaining fashion what one should and should not do when riding the bus. A special thematic brochure “Safe on the bus” has been produced and distributed to improve the passengers’ safety on bus.