Donostia-San Sebastian developed over 200 Personalised Travel Plans in the districts of Amara and Antiguo. The main objective of the Personalised Travel Plans (PTP) is to achieve a reduction in the use of cars and an increase in walking, cycling and the use of public transport. This is done by means of initial data collection, providing the citizens with information on their best option for use of other sustainable means of transport as an alternative to private vehicles, combining this action with incentives such as public transport vouchers or gifts.
The main objectives of the measure were to:
- Reduce the number of private car use for trips within the city; and
- Reduce congestion and pollution.
During the house visits, residents were presented with public transport options for their specific trips and the difference in costs and travel time compared to their current travel choice. In addition, a comparison was made between the emissions caused by the different travel modes used for the specific trip. Households interested in exploring sustainable transport options were offered a free public transport pass for three months to test the service. Before, during and after the trial period, the participants received questionnaires to assess their mobility behaviour.