Prior to measure implementation, incidents involving violence, robbery and vandalism were on the increase on certain bus routes in Malmo. A security strategy was needed in order to ensure the safety of bus drivers and to make the system more attractive to passengers by improving safety and preventing damage to vehicles. Some 38 percent of surveyed passengers said that they had experienced frightening or disturbing situations when travelling by bus, and 6 percent said that they had avoided travelling by bus due to safety concerns. When asked to evaluate various factors important for safety and security, the top three were a calm and safe driving style; the absence of vandalism on vehicles; and camera surveillance.
The aim was to equip all 170 buses in Malmo with security cameras (approximately four cameras per bus). The specific objectives were to:
- prevent vandalism;
- increase passengers’ feelings of safety;
- enhance the attractiveness of city buses; and
- boost the number of passengers using public transport.