An Accessibility Committee was formed in 2005, comprising representatives of associations for the disabled, in order to reach an agreement on priorities. In 2006, these stakeholders adopted the Accessibility Scheme for Public Transportation, which defined step by step the tasks to be undertaken between 2005 and 2010 in order to achieve a fully accessible public transportation network.
Practical work on improving accessibility began in 2006, in relation to the buses, bus stops and bus station:
- buses with low-floor buses were fitted with on-board audio-visual information displays;
- bus stops were improved with higher platforms to close the gap between the pavement and the vehicle, real-time information, improved signage, and the addition of pictograms on the public transport network maps to indicate fully accessible bus stops; and
- the bus station was refurbished and fitted with automatic doors and fully accessible information and ticket sales desks.
In 2008, an accessibility guide for the visually impaired was published.