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Collective Passenger Transport

Quality and efficiency of public transport and better integration with other modes.

This thematic group focuses on clean and energy-efficient public transport fleets, ticketing systems, service integration and intermodality, accessibility for people with reduced mobility, innovative public transport systems, management schemes and schemes for financing investments in collective transport modes.

CIVITAS cities are working on innovative ways to maximise the potential for local public transport systems through an accessible and fair service that is a fast and convenient alternative to the private car.

More information

For more information about collective passenger transport contact Yannick Bousse, and to join the group, click on the banner on the right-hand side on this page. Take a look at the cities, which are already members of this thematic group, and view resources relevant to members below.

Submitted by Cosimo Chiffi on 26/11/2015

Several measures have been already developed and tested in different CIVITAS cities. From the first experiences in Krakow, La Rochelle and Funchal to more recent solutions implemented in Brno and Zagreb, the option of carrying bicycles on board public transport vehicles is not only limited to tram and metro or restricted to folding bikes but could be easily implemented also on bus networks.

We have organised a webinar on 30/11/2015 to discuss more about practical solutions. See here for more details

What is your opinion about "BoB" measures and solutions?

Submitted by Bruno Duarte on 27/07/2015

EU cities are invited to participate in the sixth edition of the Access City Award - The European Prize for making cities more accessible to people with disabilities and older people.

European cities over 50 000 inhabitants will have the opportunity to present their activities and strategies designed to make cities barrier-free, better places for everyone to live and work.

For more information, please refer to:

dibartolocaterina's picture
Submitted by Caterina Di Bartolo on 01/07/2015



Public transport is a key element of sustainable mobility in cities and can be made more attractive by increasing operational efficiency, harmonizing tariffs and timetables, improving accessibility and upgrading interchange facilities. CIVITAS Plus cities that implemented measures to modernize collective passenger transport have seen an increase in user acceptance and in level of service. Monitoring and evaluation revealed that the number of public transport users and/or the modal share of public transport increased; Indicators for transport quality also showed significant progresses. 



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Submitted by André Freitas on 25/06/2015

I would gladly debate methodologies to evaluate human resources performance at public transport operators. I’m open to any sort of interaction – ranging from a joint project proposal to arranging a Skype conversation about this topic, but also to work on an international placement program to discuss these matters in depth, as it concerns all sorts of workers (not only drivers) and has to be properly contextualized (one size does not fit all). 

Submitted by Cristina Pou on 08/06/2015

Within the Region of Catalonia, there are many low density areas without an enough public transport supply, as well as there are urban areas with existing bus lines where the demand is very low, the costs are very high and the bus lines are very long and not attractive enough.

Due to the economical constraints and with the aim to achieve a better efficient network, we are analysing the public transport networks in these two cases and we are looking for good european examples of:

- Transport on demand/flexible transport in low density rural areas: new formulas, legal framework, combination of different modes, etc.

- Transforming regular bus lines in urban areas (where the costs are too high to maintain the system) into flexible lines/lines on demand/stops on demand, etc.

In both cases, we would like to know the new concepts developed, the technological issues, legal framework, financing scheeme, possible barriers and how to overcome them.

thanks a lot to the CIVITAS community!!!!

Submitted by Cosimo Chiffi on 27/02/2014

CIVITAS has recently released its new Policy Note  “Smart choices for cities - Clean buses for your city”. The 50 pages document gives in-depth background information to make a decision on which bus to choose.

Drivers and challenges that influence municipalities to look at ‘cleaner’ bus options are defined. For five main energy carriers available in the market today the Policy Note identifies the available and most promising bus technologies. It compares the most promising bus technologies with respect to operational characteristics, pollutants and GHG emissions, costs, maturity and finally it discusses how to take decisions on costefficiency of clean(er) public transport today, keeping in mind both EU short term 2020 and long term 2050 targets.

There are also 2 presentations available through the linked CIVITAS Webinar.

Another report, “Clean Buses – Experiences with Fuel and Technology Options” released by the European project CLEAN FLEETS comes to similar conclusions and provides some more details on this topic.

Scope of this collaborative interaction is to collect further resources, links to other projects, practical city experiences and obviously opinions and comments on the topic.

CIVITAS Demonstrations

Ljubljana’s public transport operator LPP purchased 20 methane buses and 5 hybrid midi-buses, after it has tested several different types of vehicles. In Italy, the city of Monza completed a preliminary study and tested an IVECO Citelis Hybrid bus in 2011. Bologna purchased two hybrid buses Van Hool NV for a total investment of 700,000 Euros, partially co-financed by the CIVITAS MIMOSA project. The two EEV serial-hybrid buses are equipped with innovative super capacitors that replace conventional electric batteries.

The city of Brescia (Italy) completed a large investment for the renewal of its public transport fleet: 28 CNG buses of different length have been purchased and tested as well as 4 hybrid methane gas-electric minibuses. The action was complemented by the new photovoltaic system to power hybrid buses. In Ghent (Belgium), the PT operator De Lijn introduced 20 new energy-efficient and innovative articulated low floor hybrid buses (type AG300H) whereas in Bath (UK) the type of hybrid diesel-electric bus was a double deck.

Demonstrations on hybrid buses are going further within the current CIVITAS editions in Aachen (Germany) and Palma (Spain). The latter is also testing new CNG buses. The City of Koprivnica (Croatia) will purchase two electricminibuses and set up electric charging stations for the buses.

Biodiesel at high blends has been tested by CTSS, the urban public transport company of Donostia-San Sebastián (Spain). A mixing/filling station was purchased and implemented. At the end of the demonstration period 95 out of 120 buses are running on a B-30 blend, 15 buses with B-50 and 6 buses with B-100. Also within the measure, part of the bus fleet was replaced by new EEV vehicles. Now there are 31 EEV buses fully operational on the urban routes, including 1 fully operative hybrid bus.

Zagreb (Croatia) purchased a total of 160 clean fuels and energy efficient buses: 100 biodiesel and 60 CNG. All the new buses are labelled with CIVITAS stickers. Iasi (Romania) modified 30 vehicles in the PTI bus fleet to operate on bio-methane. SMTUC, the public transportation operator in Coimbra (Portugal), has tested different mixes of biodiesel in four buses under real operating conditions. The hypothetical introduction of B30 in the entire SMTUC bus fleet could represent savings in operating costs around 420.000 €/year and the replacement of approximately 268.000 litres of diesel.

Brno (Czech Republic) tested and purchased three electric minibuses for the new line in the historic city centre. The city is now implementig within CIVITAS 2MOVE2 a measure for achieving energy-efficiency in its tram and trolleybus networks.

Trolleybuses are a key component of the Gdynia (Poland) strategy within CIVITAS DYN@MO: the PT operator is currently testing super capacitors and li-ion hybrid batteries on a new trolley line.

Clean buses and alternative fuels have been largely tested in every CIVITAS edition from several EU cities. Through this link it is possible to list all experiences.

List of other projects


Hybrid and Electric buses

Fuel Cell Hydrogen powered (FCH) buses

Bus system

Retrofitting technlogies


The European Commission launched has a public consultation on the future of transport to allow both stakeholders and citizens to comment and identify their priorities.

Author: Richard Adams
02/07/2020 - 16:49

A new smart traffic counting system installed by the Municipality of Funchal has given the city concrete data that highlights how mobility patterns have changed due to the COVID-19 pandemic, and the impact of the city's subsequently implemented contingency plans.

Author: Adrienne Kotler
10/06/2020 - 13:35

Public transport and shared mobility are facing challenges driven by COVID-19 distancing rules, and the need to nonetheless commute for the most urgent needs (work, food supply, health). To capture the impact o...

Author: Adrienne Kotler
03/06/2020 - 16:58

After a year-and-a-half of mobility interventions in the CIVITAS SUNRISE neighbourhood in Jerusalem (Israel), positive results are becoming apparent.  

Author: Richard Adams
21/05/2020 - 11:43

The Eltis Mobility Portal has collated different sources of information for maintaining essential mobility during the COVID-19 situation.

Author: Richard Adams
17/04/2020 - 09:43
29/09/2020 to 02/10/2020
In light of the ongoing uncertainty around the COVID-19 pandemic, the European Commission's Urban Mobility Days Conference in 2020 will be held as a fully digital event. 
02/12/2020 to 03/12/2020
Following a record-breaking conference in Brussels, which brought together over 600 participants in November 2019, the 2020 Polis Annual Conference will take place in Arnhem-Nijmegen City Region, Netherlands, on 2-3 December 2020.  The Polis Annual Conference provides an opportunity for cities and...
03/06/2019 to 05/06/2019
CIVITAS is organising a study visit to Budapest (Hungary) from 3-5 June 2019. In the last few years, the city has become prominent on the international and European scene urban mobility scene thanks to its participation in networks and projects mobility. The Hungarian capital has also been awarded...
22/05/2019 to 24/05/2019
Cities are key to the sustainable future of our planet and great changes are necessary to address climate change and social inequalities. The URBAN FUTURE Global Conference gathers CityChangers from all over the world, bringing together individuals who are involved in driving change towards more su...
09/05/2019 to 10/05/2019
X Forum Asociación Red CiViNET España y Portugal Personas que se mueven, ciudades que cambian. Accesibilidad, movilidad y transporte en los entornos urbanos Ávila, 9 y 10 de mayo 2019   PROGRAMA 9 DE MAYO 15.30-16.00 h: Recepción de asistentes
08/05/2019 to 09/05/2019
The Final Conference of CEDR Call 2015 “User Needs in a Multimodal Context” will take place on May 9 in Brussels, Belgium, with a pre-conference evening event on May 8.
08/05/2019 to 10/05/2019
The CIVITAS Initiative and CIVITAS PORTIS project are joining forces to organise a study visit in Antwerp (Belgium) from 8-10 May. The host and the trip itinerary Antwerp's main transport aims are to integrate its port into the city's transport network, improve infrastructure, reduce motorised road...
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CIVITAS QUOTES: Real time information to improve level of service quality

CIVITAS QUOTES: Economic benefits of real time information

CIVITAS QUOTES: Economic benefits of real time information


CIVITAS QUOTES: Real-time information in public transport services


CIVITAS QUOTES: Real-time travel information app


CIVITAS QUOTES: CIVITAS & Society - People with reduced mobility (PRM)


CIVITAS QUOTES: Electro-hydraulic lifting platform


CIVITAS QUOTES: CIVITAS & Transport - High quality mobility corridor


CIVITAS QUOTES: CIVITAS & Society - Accessibility

Wiki-Facts and Figures-2015-02

CIVITAS FACTS&FIGURES: Collective Passenger Transport measures in CIVITAS Plus cities (2008-2012)

Policy Recommendations For EU Sustainable Mobility Concepts based on CIVITAS Experience

The Policy Recommendations present the main findings arising from the evaluation of the CIVITAS Plus Collaborative Projects (CPs), which ran from 2008-2012.

This publication was written under the auspices of the CIVITAS POINTER project, which supported five collaborative projects (CP s) implemented within the framework of the third edition of the CIVITAS programme. Evaluation and monitoring were the key stones of CIVITAS POINTER. Drawing from first-hand, corroborated statistical evidence gathered from participating cities, this publication presents the results of the CIVITAS Plus cross-site evaluation and policy assessment. These findings support the development of clear European-level policy recommendations that have the potential for being embraced by all European cities — not just those which make up the CIVITAS community.

The document seeks to identify factors that can boost the effectiveness and consistency of future strategies, thereby securing greater sustainability in urban mobility patterns. Policy makers are provided with contemporary facts for debating purposes, and a number of conclusions and recommendations based on lessons learnt from CIVITAS Plus are put forward.

Giving back the public space to the people - Mobility measures in Vitoria-Gasteiz

In the context of the next CIVITAS study tour hosted by the city of  Vitoria-Gasteiz on the 196&20 June 2014, an interested document presenting the mobility measures implmented by the city has been created:  

The main measures presented:

  • Superblocks project;
  • Traffic calming measures;
  • Freight distribution areas and limitations;
  • New Public transport network;
  • Local Bicycle Mobility Plan.

Should you have any question, please contac:

Environmental Studies Centre of Vitoria-Gasteiz

Asier Sarasua Garmendia



CITY-2-CITY EXCHANGE: Collective Passenger Transport

CITY-2-CITY EXCHANGE: Collective Passenger Transport

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Information

Policy Advice Note Public Transport Quality

Policy Advice Note Public Transport Quality

Policy Advice Note Public Transport Quality

Policy Advice Note Public Transport Quality

Policy Advice Note Public Transport Quality

Policy Advice Note Public Transport Quality

Policy Advice Note Public Transport Quality

Policy Advice Note Public Transport Quality

Cluster Report Public Transport